A thriving business is based on people, ideas, communication, and vision to consistently bring desirable results. Success is easily achievable if you combine clear objectives with hard work, but these are not the only requirements. You need to have a leadership team who know how to drive their team to get the best outcome each and every day.
But does it always happen? What if the management team doesn’t drive performance? Or even worse they are the main cause of dysfunction?
There might not be a faster killer for an amazing idea or business than a dysfunctional approaches.
But how to identify them? If you find them at their early stage then you may be able to improve the situation, but if you ignore them or even worse never look at them as a dysfunction there may be no turning back.
How to know if your business is dysfunctional? At part 1 of this article I mentioned 4 red flags and here are another 4 typical red flags to look for :
– No Loyalty
Employees generally have no loyalty in a dysfunctional business. They are more mercenaries than patriots. They have one purpose in working for the business…paychecks, and benefits. Making a profit, satisfying customers, or trying to do a better job is of little interest. When a business is dysfunctional, so are employees. How much better it is to have patriots on board who believe in the company, its purpose, and in their own personal way strive to make the business as successful as possible.
– No Qualifications
One thing that demoralizes employees is seeing someone hired or promoted into a position in which the individual has little experience or qualifications. Maybe the new hire or promotion is for convenience, a favor, seniority, or just too much trouble for the person in charge to make a serious decision. Whatever the reason, this helps promote a dysfunctional business environment.
– No Response
One impasse to operational efficiency is a “no response” atmosphere. This is when one employee asks a question or makes a request to a co-worker (management included) and receives no response. Although emails are a quick, easy, and efficient form of communication, operations become inefficient when questions and requests are ignored. Rather than hitting the reply button, which is fast and simple, disregarding any type of answer adds to business dysfunction.
– No Fairness
This is a killer trait of all dysfunctional businesses. When management shows favoritism to a few and ignores the majority, those employees not part of the “privileged class” become disenchanted. This management technique is a fast-track cause of employee demotivation.
Be careful; If you see any of these signs in your business you need to take immediate action. Dysfunction in a business can negate many positive things a business might be doing. Profit and success will eventually start to erode. It is easier to take corrective action at the earliest signs of dysfunction rather than waiting to remedy deficiencies that lead to total operational inefficiencies. A dynamic environment free from dysfunctional issues allows great things to happen in a business.
Success is much difficult or we can say impossible dealing with a dysfunctional business especially when many of the issues stem from the owner/s or top management.
At ZAD Consulting Group we will review your Business Health and as with any operational issue, we tackle one problem at a time. We will clearly show you how changing one particular issue can improve operations and, ultimately, profits and profitability.
In our Free Consultation Session we will be Contact Us today and schedule your free session with us.
Author : Arash Zad
Source : AASBC SEMP Approach